CASE MANAGEMENTPeople. Process. Accountability.
01 PERSON-CENTERED INTAKE
Start with the person.
A complete intake starts with listening. Document the household, the immediate need, and the next step toward support.
- Identity & household
- Needs & requested support
- Consent & supporting records
02 ORGANIZED CASEWORK
Keep the case together.
Bring notes, tasks, supporting records, and decisions into a coordinated case workflow. Make the next action clear.
- Case notes & documents
- Assigned work & follow-up
- Decisions & outcomes
03 RESOURCE COORDINATION
Find the right resource.
Look up providers by service and location. Review contact details and verification status before coordinating assistance.
- Utilities & essential needs
- Housing & community support
- Provider contact & verification
04 REFERRALS & FOLLOW-UP
Move the next step forward.
Document the referral, identify the responsible staff member, and keep follow-up visible from handoff to outcome.
- Referral & service request
- Assigned responsibility
- Follow-up & outcome review
05 ACCOUNTABILITY & CARE
Protect trust at every step.
Use authorized access, careful documentation, and human review to support responsible case management.
- Role-based access
- Documented actions & decisions
- Supervisor review & reporting
Licensed, provisioned & managed by UMOSTEKYOUR AGENCY WORKSPACE
Agency sign in
Continue your case-management work.
HSM Back to LifeSecure HSMBTL agency workspace
Encrypted case dataTenant isolatedAudit logged
Sign-in: use the staff credential governed by your agency's UCAS tenant. HSMBTL staff use their HSM staff identity; Local and hosted UCAS must resolve to the same canonical agency staff record. UMOSTEK manages licensing, activation, signed updates, keep-alive and support; UMOSTEK corporate credentials are not agency user credentials. Approved federated sign-in options appear only when that tenant provider is securely configured.
Download UCAS Native Android AppBack to UCAS overviewUCAS 1.4.14-rc13.9.22